Earned Media ROI Tracking: How to Measure the Success of your Earned Media Efforts

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As businesses increasingly recognize the value of earned media in reaching their target audience, the need to track and measure the return on investment (ROI) of these efforts becomes crucial. Earned media refers to publicity gained through promotional efforts other than paid advertising, such as press mentions, social media shares, and influencer endorsements. In this article, we will explore the importance of tracking earned media ROI and discuss effective strategies to measure its impact on your business.

The Importance of Earned Media ROI Tracking

Tracking earned media ROI is essential for understanding the effectiveness of your promotional activities and determining the most impactful channels and tactics. It allows you to gauge the reach and engagement of your earned media efforts and evaluate their contribution to your overall marketing objectives. By measuring the ROI of your earned media, you can identify what works and what doesn’t, allocate resources more effectively, and optimize your future campaigns.

Strategies to Measure Earned Media ROI

To track the ROI of your earned media, you need to establish clear goals and metrics that align with your business objectives. Here are some effective strategies to help you measure the success of your earned media efforts:

  1. Website Traffic: Monitor the increase in website visits resulting from your earned media exposure. Use web analytics tools to track the referral sources and engagement metrics associated with these visits, such as time spent on site, pages per session, and conversion rates.
  2. Social Media Reach and Engagement: Measure the growth in your social media following and monitor the engagement metrics, such as likes, comments, and shares on your earned media posts. This will give you insights into the reach and impact of your earned media on social platforms.
  3. Press Mentions: Keep track of the number and quality of press mentions your business receives. Measure the sentiment of these mentions and analyze the impact they have on your brand reputation and visibility.
  4. Influencer Partnerships: If you engage in influencer marketing, track the reach and engagement generated by your influencer collaborations. Monitor how influencer posts drive traffic to your website, increase social media interactions, and ultimately contribute to conversions.
  5. Brand Mentions: Use social listening tools to monitor brand mentions across various online platforms. Analyze the sentiment and context of these mentions to gauge the impact of your earned media efforts on brand awareness and perception.
  6. Lead Generation: Track the number and quality of leads generated through your earned media activities. This will help you determine the effectiveness of your campaigns in driving customer acquisitions and conversions.
  7. Customer Feedback and Reviews: Pay attention to customer feedback and reviews related to your earned media efforts. Analyze the sentiments expressed by customers and assess the impact of your earned media on their perception of your brand and products.


Earned media can be a powerful tool for boosting brand awareness, expanding your reach, and driving customer engagement. However, without proper tracking and measurement, it becomes challenging to evaluate its true impact on your business’s bottom line. By implementing effective strategies to measure earned media ROI, such as monitoring website traffic, social media reach, press mentions, influencer partnerships, brand mentions, lead generation, and customer feedback, you can gain valuable insights into the success of your campaigns and make data-driven decisions to optimize your future earned media efforts. Remember, tracking and analyzing earned media ROI is an ongoing process that requires continuous evaluation and refinement to ensure maximum effectiveness and return on investment.

Published on November 1, 2023
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