Earned Media Measurement: How to Track the Success of Your PR Efforts

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As a business, it’s crucial to understand the impact and effectiveness of your public relations efforts. Earned media, which refers to the exposure and visibility gained through unpaid promotional efforts, plays a significant role in building brand awareness and credibility. However, measuring the success of earned media can be challenging. In this article, we will explore the concept of earned media measurement and how it can help businesses evaluate their PR strategies.

Why is Earned Media Measurement Important?

Earned media is an essential component of any comprehensive PR strategy. It helps businesses garner trust and reach a wider audience through positive mentions, reviews, or media coverage. However, without proper measurement, it is difficult to determine the true impact and return on investment (ROI) of these efforts. Earned media measurement allows businesses to quantify and analyze the results of their PR activities, enabling them to make data-driven decisions to improve future campaigns.

The Metrics for Earned Media Measurement

There are several key metrics that businesses can use to measure the success of their earned media efforts:

  1. Media Impressions: This metric calculates the number of times your brand or message has been seen by the target audience.
  2. Media Outlet Reach: It measures the potential audience size of the media outlets that covered your brand.
  3. Share of Voice: This metric compares your brand’s media coverage to that of your competitors, giving you an idea of your market presence.
  4. Social Media Engagement: By monitoring likes, shares, comments, and mentions on social media platforms, you can gauge the level of audience engagement with your content.
  5. Website Traffic: Tracking the increase in website traffic during or after an earned media campaign can provide insight into its effectiveness.
  6. Lead Generation: By tracking the number of leads generated through earned media efforts, you can evaluate the impact on your sales pipeline.
  7. Brand Sentiment: Analyzing customer sentiment towards your brand can help you understand how well your message was received by the target audience.

Tools for Earned Media Measurement

To effectively measure earned media, businesses can utilize various online tools and platforms. Here are some popular options:

  • Media Monitoring Tools: These tools allow you to track mentions of your brand across all media channels, including traditional outlets and social media platforms.
  • Google Analytics: By setting up custom tracking parameters, you can trace website traffic specifically driven by earned media efforts.
  • Social Media Analytics: Platforms such as Facebook Insights, Twitter Analytics, and LinkedIn Analytics provide data on engagement metrics, reach, and audience demographics.
  • Survey Tools: Conducting customer surveys can help measure brand sentiment and assess the impact of your PR campaigns.

By utilizing these tools and metrics, businesses can gain valuable insights into the effectiveness of their earned media efforts. This data enables them to make more informed decisions, refine their PR strategies, and ultimately drive better results.


Earned media measurement is crucial for businesses looking to evaluate the success of their PR efforts. By tracking key metrics and using dedicated tools, companies can gather accurate data to assess the impact of their earned media campaigns. Armed with this information, businesses can make data-driven decisions to refine their strategies and drive better results in the future.

Published on November 14, 2023
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